Get in touch
Need help with an order, your account, or something else in the app? Email us and we'll get back to you as soon as we can.
Common questions
- I need to reset my password. Use "Forgot Password?" on the sign-in screen, or email us if you're still stuck.
- My order or pickup has an issue. Email us with your order details and we'll help sort it out.
- I want to delete my account or data. Email us and we'll process the request — see our Privacy Policy for details on data handling.
- I'm interested in becoming a Laundry Captain. Sign up in the app and choose the partner/captain option, or email us with questions.
Response time
We aim to respond to all support emails within 1-2 business days.